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FAQ

Ashley Johnson avatar
Written by Ashley Johnson
Updated over 4 months ago

  1. When is the best time to activate my eSIM?

    You can activate your eSIM after arriving in your destination country. However, ensure you have access to a Wi-Fi network, as it is necessary for the installation process.

  2. Can I use my SIM card and eSIM at the same time?

    Yes, you can. Keep in mind that if your physical SIM card remains active, your provider may charge you for data roaming when making or receiving calls or sending and receiving messages.

  3. How do I know if my phone is unlocked and supports eSIMs?

    Only unlocked devices are compatible with eSIMs. It’s important to verify that your phone is unlocked before purchasing an eSIM.

  4. Does the iPhone 7 support eSIM?

    No, the iPhone 7 is not compatible with eSIM technology. Apple introduced eSIM functionality starting with the iPhone XS, XS Max, and XR models. All subsequent iPhone models, including the iPhone 16 Pro and 16 Pro Max, are eSIM-capable. In this guide, we’ll show you how to verify your iPhone's compatibility and provide alternatives if your device does not support eSIM.

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