Our development team is always working to improve the app and fix any bugs that may appear. Before reaching out to us, please try the following steps — they often resolve most issues right away:
Make sure you’re using the latest version of the app.
Check that your iOS is updated to the newest version in your device settings.
Switch between Wi-Fi and mobile data to ensure a stable internet connection.
Restart the app to clear temporary glitches.
Close other apps running in the background to free up memory.
Make sure your device has enough available storage.
If the issue persists, please contact our support team in the app chat and include:
a screenshot or screen recording of the issue,
a short description of what steps you took before it occurred.
This information will help us investigate and find a solution more quickly!