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What happens to my keys if I extend my stay or change rooms?
What happens to my keys if I extend my stay or change rooms?
Sandra Velazquez avatar
Written by Sandra Velazquez
Updated this week

Hello! Here’s a quick overview:

  • Extensions: If your new reservation is in the same room, your digital key renews automatically 🏠🔑 and you won’t lose access at any point.

  • Room Changes: You’ll keep access to your original room until normal check-out time (11:00 hrs.), and can enter your new room from 18:00 hrs. onwards. Note there’s a period when you won’t have access 🕓.

We recommend checking Akiles when you create your second reservation to confirm everything is set up correctly ✅.

Questions or issues? We’re here to help! Reach out to us anytime 🤝.

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