How should I behave at Muppy? 🤝
At Muppy, we value mutual respect. Any form of disrespect, whether physical or verbal, towards staff, the landlord, or other tenants, is not tolerated and can result in immediate termination of the contract.
What are the rules regarding noise and parties? 💃🏽🕺🏽
To ensure everyone's rest, we ask that noise be kept to a minimum after 10:00 PM from Sunday to Thursday, and after midnight on Fridays and Saturdays. Additionally, parties are not allowed in the apartment.
What should I do if I lose my keys? 🔑
If you lose your keys, you must notify us immediately. Remember to use your keys only to access your room and respect the privacy of other tenants.
How should I maintain the common areas? 🛋️
Common areas must be kept clean and organized after use. Do not move furniture from its original place or bring in additional furniture.
What is the policy on garbage disposal and recycling? ♻️🗑️
Each tenant is responsible for properly disposing of their trash and following recycling guidelines. Help us keep Muppy clean and eco-friendly.
Can I consume alcohol or illegal substances at Muppy? 🍷🚫
Responsible consumption of alcohol is allowed, but illegal substances are strictly prohibited and can result in the termination of the contract.
Where is smoking allowed? 🚭🌿
Smoking or the use of similar substances is not allowed inside the apartment. Smoking is permitted in designated outdoor areas.
What should I know about having guests at Muppy? 👫
You are responsible for your guests and must ensure they know and follow our cohabitation rules. Overnight guests are not allowed.
Can I personalize my room? 🖼️
You can personalize your room with the available shelves, but avoid using Blu-Tack, glue, or nails. Check before moving furniture.
What if I need to make changes to the furniture or structure of the apartment? 🛠️❌
Do not make structural or furniture changes without the landlord's authorization.
How should I use internet access at Muppy? 💻
Enjoy internet access without modifying settings or using peer-to-peer software or high-bandwidth-consuming software.
Is there a disciplinary policy at Muppy? 📔
Yes, we apply a three-step policy to ensure compliance with the rules, including written warnings before considering contract termination.
What behaviors can result in immediate contract termination? 🔥
Serious disrespect, use of illegal substances, or actions that endanger safety can lead to immediate termination of the contract.
If you have any other questions not covered in this section, or if you need more information about any of the rules, do not hesitate to contact us. We are here to help and ensure that your stay at Muppy is as pleasant as possible. 🚀