Step 1: Know Your Farewell Date 📅
Your contract ends on the last day of the last month of your stay. Don't know when that is? Head to "My Reservations" on your web profile to discover the date.
Step 2: On Time for Check-out! ⏰
Checkout should be done before noon on the last day of your stay.
Step 3: Share Your Goodbye 📧
Send an email to info@muppy.com announcing your departure and attach photos of the state of your room. We want to remember it just as you found it. 📸
Step 4: Prep the Room for the Next Tenant 🛌
Instead of making the bed, undo it one last time and put the sheets in a trash bag. Leave the bag in the room for our team to collect and if we gave you a key, leave it on the table next to your bed.
Step 5: If You're Leaving Early, Let Us Know! 🚗
If you have to leave a few days earlier than agreed, give us a heads up by writing to info@muppy.com. And don't forget to repeat the process of sending photos of the room state, sheets, and the key.