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How do I navigate my account?

For teachers: Navigate your account with ease - where to find what you need within your account

Updated over 2 weeks ago

Whether you’re using a smartphone or a desktop, this article will help you navigate the platform with ease. Log into your account to view the features.

How your account is organised

We use menu points to group tasks and functions together. For desktop users, the menu points are displayed horizontally from left to right. Your current menu point is highlighted in blue.

For smartphone users, menu points can be found by pressing the “menu” button with three horizontal lines, usually found in the top left corner of the screen.

Menu points explained

Think of the dashboard as your ‘home’ screen. Here, we present information on your profile performance, upcoming lessons, and other aspects of your account with us “at a glance”

  • Check your visibility status, profile view counter and average response time

  • Confirm your search filter information is up to date

  • Check your Membership level

  • See your Superteacher status

  • Find and copy the link to your public profile

  • Join our teacher's only Facebook group: “Faculty”

  • Try out our online classroom

  • View all messages from new and current students. The inbox is your main communication channel with your students.

  • View your response time

  • View your list of new, current and archived students.

  • Book new lessons

  • Explore your interactions with a student i.e. lessons purchased and lessons booked

  • Find the icon showing how many lessons a student still has in their account and the duration of them. Please note once a lesson is in the calendar it will no longer be displayed via this icon

  • The envelope next to the student's name under the student tab will show messages. If there is a red dot here, this denotes a new message. This message may not be in your inbox if it has been a few months since your last communication with this student.

  • View booked lessons

  • Book new lessons

  • Edit or cancel lessons

  • Change to ‘view list’ to see lessons due that week

View, set up and edit group lessons.

View, create and edit Lesson Offers

The edit tab opens up options to edit your profile. These include:

  • Profile text - edit your profile text and add tags

  • Images - add your profile image, cover image and up to 5 additional images

  • Video - add a YouTube link to your intro or performance video

  • Display Name - check and change the name your students see

  • Visibility - edit your profile visibility - visible, private link only or hidden

  • Search Filters - edit your search filters - availability, ability levels and age groups

The settings tab opens up options to edit the settings on your account. These include:

  • Membership level - check your membership level

  • Personal details - amend the details we hold about you

  • Payments - view your invoice to see an overview of your monthly teacher’s payment

  • Price setting - set and amend your lesson durations and prices for lesson blocks

  • Teaching locations - amend and add/delete the locations you teach from

  • Safety centre - request references and view all the safety centre documents

  • Password - request new password or reset if forgotten

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