As part of the application process, we require all Teachers to verify their Identity with us.

The simplest way to verify your ID is by using the secure automated service provided by our partner, Trust ID. A link to access this can be found on your Teacher dashboard. Scroll down to “ID verification” and press the button which is titled “Start ID verification”. You will then be redirected to the Trust ID site.

If you are unable to access Trust ID we recommend taking the following action :

I don’t have a phone with a camera. How do I verify my ID?

You can book a short appointment with our team to verify your ID via video call here.

I use Google Chrome and have no pop-up blockers installed, yet Trust ID still won’t open. What shall I do?

Your ID can be verified via video call which you can book here.

For further help with setting up your teacher's account take a look at our articles How do I sign up as a teacher and Complete your profile which are full of information to help you.