Make sure you are signed into an account for the fastest way to chat with us via our chat pop up box.
If you are not signed into an account, select the Messages option in the chat pop up box.
Our live chat hours are normally Monday through Friday 6am - 4pm Pacific Time. A real, live human rep will answer within seconds during those hours unless it is a holiday. We do not offer phone assistance.
Please note, we may be offline during certain time periods to allow for lunch breaks or meetings. Please leave us a message and we will get back to you as soon as we can via email.
Live chat is unavailable on Thanksgiving Day and the day after Thanksgiving, Christmas Day, New Years Day, Memorial Day, Juneteenth, Fourth of July, and Labor Day.
However, we do monitor messages in the off hours/holidays and will reply to you as soon as we can via email.