To compose a custom email:
Click on Calendar
Navigate to + Add New
Choose Email
Title your email - This will need to be unique. We recommend adding the date
Choose the subject line of your email
Create the body of your email
Schedule the email
Choose your audience
Click Save.
NOTE: If no groups are selected, the email will be delivered to no one on your contact list.
FAQs:
Q: I got a "Communication was unable to schedule error". What do I do now?
A: The title of the email or post needs to be unique. This means use a title you have never used before. If you use a title you have used before, you will be directed back to the COMMUNICATIONS tab and receive an error saying the email was unable to schedule.
If you are still on the same screen hit "back" to retrieve your email or post and then make the title unique by adding today's date.
The best way to do this for yourself is to use any title you want and then put the date after the title.
The title is seen only by YOU - no one else.
The subject line is what other people see and this can be anything you want.