The My Virtual Mission Race Host platform is reserved for our Charity/NGO/Non-Profit groups, or those who are selling entries to their virtual mission.

If you are a corporate wellness group, please follow our Workplace Wellness setup guidelines here

Before you start

Mission set up is available on the web via desktop/laptop computer.

The My Virtual Mission app is available for participants via iOS and Android. You can read more about the My Virtual Mission app here

If you haven't used the My Virtual Mission platform before, we strongly recommend setting up a trial mission before creating your live mission

Creating Your Race Host Mission

  1. Log in or create an account at

  2. Select 'Start A Mission' from the top right menu

  3. Select 'Create Your Own Mission

  4. Select "Group Mission"

  5. Create a new group by entering a name and description

  6. Choose a billing currency. We support the following currencies: USD, GBP, EURO, CAD, NZD and AUD

  7. From the "Group Type" area, select either " Trial Mission" for a trial or "Race Host mission" when you're ready to set up your live mission

  8. Click the button at the bottom "Next: Map Setup"

Map Setup

Here you can create the mission pathway on the map by clicking points to build your own custom route.

Important points

  • Your map can be edited after you have created your mission. You can read more about editing your mission here.

  • "Snap to Roads" means that your pathway between the points that you plot will follow the road network. This is a good option to use as your participants will be able to see their virtual location on Google Street View. You can turn Snap to Roads off if you want to go in straight lines instead. You can switch between the two options if you wish.

  • If your pathway travels across the ocean, this forms part of your mission. There is no way to skip over the ocean.

  • The "Undo" button removes the last point you plotted on the map. If you hit the "reset" button, your mission pathway will completely disappear.

  • You can plot as many points on the map as you wish. Letter markers on the map are not waypoints on the mission, they are just for mapping reference. You'll be able to add your own custom waypoints later.

Plotting your path

Find the location on the map that you want to start from. It pays to zoom right into this location so that you get an accurate starting point.

Click on the map at the point you want your mission to start from. Continue to click on the map to build the pathway. Note the distance increases each time you plot a point on the map.

When you are happy with the mission pathway, click the "Next: Mission Information" button.

You can always come back and edit the map later if you wish.

Mission Information

Fill in the appropriate mission information details. These details can be updated in the future if you require, by navigating to the ‘mission control’ section at the top right of your mission page.

Mission timeframe

The mission timeframe is the length of time that your mission will go for.

Fixed length mission - has a set start and end date.

Ongoing mission - you set the maximum and recommended time frame. People can come on board and participate in your mission at any time. The mission ends when you decide to end it.

For a trial mission, you can set any duration however the mission will end 7 days after it is launched.

Mission privacy

Set the privacy of the mission to public or private.

Private missions are hidden from people who do not have the link to your mission. Only users who are on your mission will be able to see your mission page and leaderboards. This setting can be updated at any time.

You will need to accept our terms and conditions prior to launching your mission

Once you are ready to create the mission, click the "Create Mission" button.

This only creates the mission, it doesn't launch it

Congrats! You have just created your mission. You will be sent to your new "mission page".

Mission Page

The mission page is the main page for your mission. You will notice two tabs ‘admin’ and ‘platform’ which will be explained below:

Admin tab

Export Data

Useful for creating custom reports and checking participant info. You can select the time frame that you would like to view and then download a CSV file. Note: if you are viewing a participant export, you won’t need to select a time frame.

Manage exercise types

Choose which types of exercise to allow onto the mission, and choose what apps and sources you want to allow your participants to connect to.

Auto join

Set an auto join code. This enables people who know the code to join the mission without your approval. Anyone who enters the code will be automatically approved onto your mission.

If you are charging an entry fee, participants will be approved onto the mission once they have paid.

Setting up teams

If you don't want teams then you can skip this part and people can join as individuals.

You can read more about creating teams here

Platform tab

The platform tab is where you can add some of your own customisations, including a heading image, custom colors and milestones.

  • Milestones - You can add up to 30 custom milestones along your mission pathway. Milestones are triggered on the My Virtual Mission app and also emailed through to each participant when they reach certain positions on your mission.

-You can set the positions, add a title and text, and upload a graphic for each milestone. These are a great addition to any challenge and a perfect way to incorporate important messages, sponsors information or to draw attention to specific locations on your mission pathway

If required you can add a Mission entry custom question for participants to answer when they join your mission. This can be set as compulsory if you require an answer from every participant.

You can also add a mission completion email which is sent to each person who finishes your mission. This can be used to congratulate your participants and may include a link to a digital certificate, for example.

You can include mission fundraising information if you want to share fundraising progress on your mission page.

Adding a URL to an external fundraising page will place a ‘sponsor’ button on your mission page. You can also add a goal amount and manually update this as your mission progresses.

On Boarding Participants

Now it's time to start onboarding your participants. Remember you can keep making changes to your mission after people have joined if required.

Each person will need to visit the mission link and click the "Join" button (you can find your mission link under the 'admin' tab. Participants will be prompted to register an account with My Virtual Mission by entering a name, email address and password.

If you have linked your Stripe account and are charging an entry fee, your participants will be able to pay to join your mission using a credit/debit card and be automatically approved once their payment has been accepted.

Launching your mission

When you are ready to put your mission live you need to "launch" it. You can launch the mission from the mission page. Near the top there will be a message with a link that you can click to launch the mission. This will take you to the billing area if you are paying for your participants (see below for billing information).

You're away! People can then start posting distances.


There are two options available for billing on the Race Host platform; Wallet Billing and Mission Page Checkout.

1. Wallet Billing

Wallet billing is suitable for groups who are paying for participants.

No payment is required until you launch your mission, at which point you will be prompted to pay for the participants that have joined.

If you are expecting additional participants to join your mission after it has launched, you can top up your wallet by following these steps

2. Mission Page Checkout

This is a popular option for charity groups and others who are wanting to collect donations/payments at the point of entry.

You will need to set up a Stripe account, or connect an existing Stripe account to your mission page in order to use the mission page checkout.

For more information on the different billing options for Race Host missions, please click here


Participants can access 24/7 support through the following channels:

  1. Via the My Virtual Mission app

  2. Via the My Virtual Mission website

  3. By emailing

If you are setting up your mission and need assistance, please contact

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