A logo question allows customers to upload an image or display predefined images on certain areas of your product.

Creating a logo question to let your customers upload an image

Open your product.
Click on the + button in the top left part of the screen.
Under Select input type, pick File upload.
Under Select a display type, pick Logo, then hit Create.

Uploading a logo from the customizer's question panel applies it on your product.

File formats

Customers can upload PNG, JPG, JPEG, AI, EPS, PDF or HEIC images files. SVG files are not supported at the moment.

Choosing which image file formats your customers can upload

You can decide which image file formats your customers can upload. To do so:

Open your product.
Select your Logo question.
On the right side panel, next to Input type, click on the Setting icon.
Select the image formats you want to allow your customers to upload.

File size limit

At the moment, the maximum file size allowed is 100 MB.

Creating a logo question to offer pre-set logos

Open your product.
Click on the + button in the top left part of the screen.
Under Select input type, pick Thumbnail, Dropdown, Radio button, Label or None.
Under Select a display type, pick Logo, then hit Create.

Adding logo answers

Once your logo question is created, you can add logo answers.

Open your logo question. Within the right side panel, next to Logo answers, hit the + button.
From there, you can upload a logo and hit Create.

Clicking on one of the logo in the customizer's question panel applies it on your product.

Showing or hiding a logo in a view

For each of your product views, you can decide to show or hide your logo.

Select your logo question in the left panel.
Navigate to the view where you want to show or hide your logo.
Within the text toolbar, next to View, hit the checkbox to display the logo or uncheck it to hide it.
You will see this message on the product preview when your logo is hidden.

Editing the size and position of your logo

Select your logo question from the left panel.
Within the logo toolbar, click on the Edit button.
Move the dots at each corner of the logo to resize it.
Rotate the logo by moving the dot located on top of the box.
Move the logo by dragging it.

Allowing customers to move, resize and rotate your logo

To allow your customers to move, resize and rotate your logo, you need to apply it on a print area.

Within the left side panel, select your logo question.
Within the right side panel, under Display type, next to Apply on, click on Print area +.
Create a new print area or select an existing one.
Once it's done, you can toggle on the move, resize and rotate settings.

Upon completion of the order, a print-ready file will be generated and will contain your logo correctly positioned. Learn more.

Clipping your logo to a layer (Masking)

Clipping a logo to a layer — sometimes referred to as masking or using a mask — ensures that a logo or image uploaded by your customer appears only on a specific part of your product.

This is commonly used for products that allow customers to upload their own image, but where it should only appear in a defined area of the product. For example the surface of a phone case or controller, a patch in a custom shape, or any area defined by the shape of a product itself.

When Clip to layer is enabled, the uploaded logo or image will only be visible inside the boundaries of the selected layer. Any part of the image that extends outside that layer will automatically be hidden.

In the example below, Clip to layer is enabled for the green logo. The selected layer contains the case image, so the logo is clipped to the shape of the case.

Choosing which layer defines the clipping area

To clip a logo or uploaded image, you must select a layer that defines the area in which the logo can appear. You can do this in two ways.

Option 1: Use an existing product layer

You can clip the logo to a layer that already exists in your product, like the case example above.

The logo will only appear inside the visible boundaries of that layer.

This works well when the product image already defines the correct shape.

Option 2: Use a mask image

If you want the logo or uploaded image to appear inside a specific shape (for example a rounded or custom area), you can create a mask image.

To create a mask image:

Create an image representing the visible area (with Photoshop, for example).
The area where the design should appear should be white. The rest of the image should be transparent.
Your mask image should use the same canvas size as your other product images.
Upload this image in the Behind the Scene section of your product.
Go to the Layers section and move the layer to the bottom of the list so it sits beneath all other layers.

When this layer is selected for clipping, anything outside the white shape will be hidden.

Clipping a logo when it is not applied to a print area

In the left panel, select your logo question.
In the right panel, next to Display type, click the ⚙️ cog icon.
Next to Clip to layer, click Edit.
Select the layers you want to clip to.
Click on Publish.

Clipping a logo when it is applied to a print area

In the left panel, select your logo question.
In the right panel, under Display type, click on the Print area.
In the Print area settings, next to Clip to layer, click Edit.
Select the layers you want to clip to.
Click on Publish.

Blending your logo with the background

Within your logo question, enable Blend with background to blend your logo with the image underneath it.

Within the left side panel, select your logo question.
Within the right side panel, next to Display type, click on the cog icon.
Enable Blend with background.

NOTE
This effect will not be optimal if the image under the logo is dark.