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Multiple accounts
Updated over 3 weeks ago

MyDocSafe lets you control multiple accounts from a single master login. This feature is ideal if you

  • run a business with several brands or are in several partnerships that do similar things

  • are a consultant building and re-selling MyDocSafe to clients

Businesses with several brands

How to add a new account

You can add a new Account (or "Company") go to Home and click on "Create account"

Each company requires a separate subscription and can be set up using a different payment method.

Changing accounts

Context between accounts you have access to can be done with Home / Change company or via the dropdown menu in the top left corner. You could also see a "Switch" button in the top left in you are also a portal user.

Each company can have its own branding and settings including separate portal URLs

Data cannot be shared between accounts through the interface. If a document is stored in one account, the only way to move it to another account is by downloading it to your computer first and re-uploading it to another account.

If you are a consultant

If you are building accounts for clients:

  1. use "transfer ownership" feature in Settings when the time comes to hand over account management to another user.

  2. contact us to learn more about our referral programme (sales@mydocsafehq.com)

  3. if your clients do very similar things and you would like an ability to create your own "account template", let us know (customersuccess@mydocsafehq.com)

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