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11. Run ID checks
Updated over 4 months ago

Pre-requisites: you need an active subscription to use ID verification services. You should also need to be familiar with portals and portal workflows.

MyDocSafe works with Yoti to bring ID verification services to our customer onboarding worklfows.

You pay per test, monthly in arrears, and there are no commitment or minimum fees.

Each ID test costs $2 / £1.5 / €1.8 and includes:

  • data extraction

  • document authentication

  • face match

  • liveness test

Similarly, each address verification test costs $2 / £1.5 / €1.8 and watchlist/adverse media/sanctions/PEPs test costs £0.5 / $0.65 / €0.55

To get started watch these videos or scroll down for instructions

Quick and simple:

More complex use cases. When watching the video use the 'chapter' feature to jump to the right use case:

MyDocSafe AML KYC services webinar

Add the ID verification widget to a workflow.

You can embed the ID verification widget in a workflow or a workflow template in a Prospect or Client Group.

If you use workflows in Prospect Groups

  • your recipient will be able to start the workflow straight from a link sent in the email notification

If you use workflows in Client Groups

  • your recipient will require login details to the portal first. So the first step is to create a client portal and invite your client to it. Only then will you be able to send email invitations to workflows embedded in that portal.

To turn on 'address verification' service, edit the widget in a workflow and select the option.

Proof of Address verification - MyDocSafe workflows

If you need more than 1 ID test to be performed in a client portal, turn on this option:

identity verification workflow - mydocsafe client portals

How to configure access permissions and manage ID verification results:

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