1. Check your account
Make sure you’re logged in with the same account you used to buy the subscription (the same email, Google, Facebook, or Apple account). Subscriptions are linked to your account, so they won’t appear on a different one.
2. Bought it on our website?
Just log in to the app with the same account you use on our website, and your subscription will be available there too.
3. Bought it in the app?
Open any locked episode to see the subscription screen, then look for the Restore option. It’s usually shown in small text at the top or bottom of the screen.
Still not showing?
Write to us at support@my-drama.com and include your User ID (you’ll find it in the Me tab) and a screenshot of your purchase receipt from the App Store or Google Play. We may email you for a few more details, so keep an eye on your inbox.
