Overview
In today’s competitive market, maximizing revenue opportunities is essential. My Easy Monogram (MEM) offers several upsell options that not only increase Average Order Value (AOV) but also improve customer satisfaction.
✨ Available Upsells:
Package Protection & Package Protection Plus
Magnetic Hanging Hardware
Expedited Processing & Shipping
By strategically offering these add-ons, you can boost margins, build stronger customer trust, and create a better overall shopping experience.
On this page
Adding & Offering MEM Upsells
Step 1: Import Upsells to Shopify
Log in to the MEM app in Shopify.
Navigate to Products → find available upsell products.
Select the products (e.g., Package Protection, Magnetic Hardware).
Click Import to Store to add them to your Shopify inventory.
Step 2: Set Up on Product Pages
Manual Setup (built-in Shopify features):
Add upsells as Related Products or Add Blocks within your theme editor.
Shopify Apps (advanced):
Use upsell apps for automation, bundles, or pop-ups (see Upsell Apps).
Step 3: Customize Descriptions
Edit upsell product pages in Shopify Admin → Products.
Tailor descriptions to highlight benefits (e.g., “Protect your order with Package Protection”).
Step 4: Test the Experience
Preview your storefront.
Confirm upsells appear in the cart/checkout flow.
Test on both desktop and mobile.
Package Protection Plans
Adding Package Protection gives customers peace of mind while increasing your revenue.
Comparison Table
Feature | Package Protection | Package Protection Plus |
Lost/damaged in transit | ✅ Yes | ✅ Yes |
Powder coat defect/rust | ❌ No | ✅ Yes |
Theft after delivery | ❌ No | ❌ No |
Claims window | 72 hours | 72 hours |
Replacement policy | One per item | One per item |
⚠️ Policy Reminder: All remake orders must use the original design from the order. No modifications are allowed.
Customer Support: If a sign arrives damaged, sellers should contact MEM Support with photos. MEM will issue a remake if it’s a production error.
Magnetic Hanging Hardware
Magnetic hardware makes it easy to mount steel signs without visible screws — giving customers a sleek, professional look.
Details:
Includes: 2 magnets + 2 screws
Dimensions: 0.75” diameter, 0.25” thick
For signs up to 18” → larger signs (24”+) may require 2 packs
Benefits for Sellers:
Low-cost upsell with high perceived value
Simplifies installation for customers
Increases AOV with minimal effort
Expedited Processing & Shipping
For customers who need their order quickly, offer priority processing and fast shipping.
Features:
Priority Handling → Order enters production queue immediately
Fast Delivery → FedEx 2-Day Shipping
Coverage → Available across all 50 U.S. states
U.S. Only → Not available for international orders
Benefits for Sellers:
Appeals to last-minute gift buyers
Drives higher AOV with premium service
Improves customer satisfaction with faster delivery
Upsell Apps
To maximize upsell effectiveness, consider using Shopify apps:
EG Auto Add to Cart → Automatically adds upsells (e.g., Package Protection) to cart
Bold Upsell → Targeted upsell offers at checkout
Honeycomb Upsell Funnels → Custom upsell funnels with multiple add-on options
Frequently Bought Together → AI-powered product recommendations
⚠️ Note: Auto-add features can sometimes frustrate customers. Test carefully to find the right balance.
Tips for Promoting Upsells
Highlight Convenience → Emphasize how Magnetic Hanging Hardware makes installation easier.
Reassure with Protection → Promote Package Protection for peace of mind.
Encourage Speed → Offer Expedited Processing for urgent orders, especially during holidays.
Bundle Strategically → Pair upsells with best-selling products.
Additional Resources
Managing Orders (for remake policies)
Shipping Information (for expedited shipping details)
✅ Summary: MEM Upsells give you powerful ways to boost AOV, protect customer purchases, and provide added convenience. By offering Package Protection, Magnetic Hardware, and Expedited Shipping, you’ll improve both your margins and your customers’ experience.