Given a long enough timespan, you have a 100% chance of experiencing a return due to having an incorrect fitment attached to your product or listings. It's important to react immediately in order to stem the tide of costly returns that could result from not correcting the situation.
To remove a fitment from myFitment, navigate to the FitmentPlus Catalog Tab at the top of your page. Subsequently, select the "View your Target Products" page.
To access fitment information for a specific product, click on the eye-shaped icon next to your chosen product. Hovering over the icons will provide explanations for their respective functions.
While on the Fitment page for that product, you'll encounter an additional row of icons. Hovering over the "x" icon will reveal its function, allowing you to "Delete this fitment."
Once you delete this fitment, one of the following things happens:
For Amazon/NewEgg and any receiver of ACES data:
A Delete record is created and sent. This signals to the receiver that they need to Delete the associated record.
It is up to the receiver how long it takes to respond. But Amazon sellers will see proof that the record was accepted by verifying the Amazon Info on the Fitment page for the product.
Do not attempt to verify deletion at Amazon via the Product Compatibility Chart, as the internal program at Amazon that updates this information can take up to 30 days to run.
Oftentimes marketplaces and even traditional sellers do a substandard job of correctly processing Delete records.
In the event that a bad fitment has not been removed from your listing within 14 days, it may be necessary to send a complete Replacement file. This will completely replace your fitment data at the marketplace. Please contact myFitment support to request a Full ACES XML file be sent to Amazon for you.
For eBay:
The remaining fitment is present on the listing, resulting in an immediate deletion of the bad fitment on the eBay listing.