1. What is MYFUNDBOX Subscriptions?
MYFUNDBOX Subscription is a recurring One-Off billing and subscription management software. If you are running an online business, you can use MYFUNDBOX Subscription Billing to manage your billing and customers easily.
2. Which payment processing partner do you have?
We provide the integration of PayPal, Stripe, Mollie, and GoCardless payment gateway.
You just need to add the integration keys of the payment gateway to the MYFUNBDOX Subscriptions account.
As different customers from different areas trust a particular gateway. So you can integrate your preferred payment gateway with your MYFUNDBOX Subscriptions account.
3. What features does MYFUNDBOX Subscription Billing offer?
Our high-demand features are Automatic Billing with FinTech Unicorns Stripe (Global), Mollie ( EU), GoCardless (UK, Australia, NZ), Invoicing, Multi-Lingual Client Portal, Checkout page, Custom Email notification system, and Tax Module.
Payment feature -Automatic payment, Manual and offline payments, Dunning management.
Migration – Customer Subscription Import for SEPA Transactions
Get more details of our features – https://myfundbox.com/
4. How many currencies do you support?
We support all currencies that are enabled by your Payment Gateway.
Further, if you are using any other currency then contact us at customersupport@myfundbox.com and get your currency added to the system.
5. How long does it take to start using MYFUNDBOX Subscriptions?
Connect your stripe, Mollie, or GoCardless account, add your pricing plans, and get started right away!
6. What if I need any kind of support?
Contact the live chat option at https://myfundbox.com/ for any kind of assistance or send us an email to customersupport@myfundbox.com
7. Can I manage multiple accounts with the MYFUNDBOX Subscriptions?
You can manage using a single account, A Subaccount is planned in our Roadmap
8. How do MYFUNDBOX subscriptions help with Freelancers?
With MYFUNDBOX Subscriptions you can easily create and share payment links for your customers to pay with their preferred Payment method.
9. How does invoicing work in MYFUNDBOX subscriptions?
With MYFUNDBOX you can easily raise invoices with your desired plans and collect your payments in Recurring Billing Options by sending a recurring Payment Link.
10. What are the integrations do MYFUNDBOX Provide?
We have integrations through Webhook and also deliver features with our Quarterly releases.
Many integrations including Zapier are planned you can find them here in our Roadmap
11. How many languages do MYFUNDBOX subscriptions support?
MYFUNDBOX Subscriptions supports more than 15+ languages which includes German, French, Dutch, Spanish, Turkey, English, etc.
12. How do I know my data is secure?
with our partnerships with Leading Cloud Providers, we offer our customers a secure PSD2 and PCI Compliant Payment Platform.
13. where is my Data Hosted?
Data is hosted in our secure data centers in Germany.
14. Do I need to connect a Payment Gateway to use MYFUNDBOX?
No, you can use it for offline Payments or import Bank statements as well if you don't wish to connect to Payment Gateway.
15. What happens if your service is down?
MYFUNDBOX is hosted on cloud servers. We have taken several measures to ensure continued service across regions. Unless there is an outage across a large region & multiple data centers, the service will be accessible to users.
Life Time Deal
How to upgrade your current Lifetime Deal?
Contact the MYFUNDBOX support team with your new code we will assist you in upgrading your account based on your new redeemed code.
2. How to increase transaction limits in MYFUNDBOX?
There are multiple ways to increase limits. you can book an onboarding call or leave a review here 📜 G2, 📜 Capterra.
Transaction limit will be increased only when reviews are approved in respective platforms.
3. How to Upgrade to Advanced Plan?
As an LTD customer, you are entitled to a special discount if you upgrade within 4 days after activation. just ping us on support chat on the MYFUNDBOX homepage to get your unbelievable Offer.
4. How do I manage multiple brands/businesses to create unique payments?
Subaccount support is planned on our Roadmap and can be evaluated once the features is available.
5. Does it support European SEPA Direct Debit/Incasso Payments?
Yes. With Stripe, GOCARDLESS, or Mollie Payment Gateway enabled in MYFUNDBOX you can start with SEPA Payments right away. Please note Transaction charges vary between providers. SEPA Transaction charges are lowest with Mollie.
6. Do you support triggers, post purchase?
Yes. You can integrate up to 2000 Applications using Zapier or webhooks integration to handle triggers and manage your internal processes.
7. Does it support WooCommerce?
Yes. with Zapier or webhooks integration
8. Do you support Custom Domain?
Custom Domain capability is supported but not part of the Lifetime Deal. Please get in touch with the Support chat on the MYFUNDBOX homepage.
9. Does it support an E-Commerce website?
yes, you can define your product and plan pricing in MYFUNDBOX and integrate your products or plans in your e-commerce site.
Please follow this documentation
10. Does it allow split payments?
Yes. you can define your plan payment to a specific number of monthly installment payments.
11. Which Indian payment gateway is currently supported?
we support Instamojo
12. Does it support the Shop system?
Yes. with Webhook and Zapier integration. Direct integration to Shopify is on the roadmap vote for this feature to get it prioritized.
13. Does it support Sync Spider?
Not yet. we have taken it up on the roadmap and are voting for the feature to be implemented soon.
14. MYFUNDBOX Vs Thrive cart
we are a subscription platform with integration to multiple payment gateways and are uniquely positioned to offer EU customers the ability to save their data in EU data centers to be compliant with GDPR