What this enables
By setting up automated emails, you can:
Automatically email new contacts after signup
Control exactly when the email is sent
Ensure every contact receives the same follow-up message
How automations work in myflow
Automations in myflow are triggered by tags.
When a user submits a contact form:
A contact is created in myflow
A tag is added to the contact
If the contact already exists, only the tag is added
The automation listens for this tag and sends an email after the delay you define.
Step-by-Step Setup
Step 1 — Open automations
Go to Emails → Automations in the left menu
This is where all automated email workflows are created and managed.
Step 2 — Create a new automation
Create a new automation.
Give it a clear name so it’s easy to recognize later, for example based on the signup or event it relates to.
Step 3 — Configure the email content
Set up the email that will be sent automatically.
Here you define:
Subject line
Preview text
Email content
This is the message contacts will receive after they trigger the automation.
Step 4 — Choose the trigger tag
Select the tag that should trigger the automation.
This tag must match the tag added in your contact form.
When a contact receives this tag, the automation will start.
Step 5 — Set the delay
Choose how long the system should wait before sending the email.
You can:
Choose between "Send immediately" when user gets the tag, or after X hours delay.
This allows you to control the timing of your automation
Step 6 — Activate the automation
Choose when the automation should be active.
You can:
Keep it inactive (draft)
Activate it immediately
Schedule it to activate at a specific time
Save the automation once everything is configured.
⚠️ Important: The automation will only run if the correct tag is added to the contact. Make sure the tag used in the automation matches the tag selected in your contact form.
You’re all set
Once your automation is active:
New signups receive the selected tag
The automation is triggered automatically
The email is sent after your chosen delay
Your automated follow-up is now working in the background.
Learn more
For a guided walkthrough inside myflow, you can also use the built-in automation guide:
https://app.myflow.se/bo/communications/automations?showguide=1