FAQ
53 articles
What devices can I use Mylio Photos on?
Where does Mylio Photos store my files?
How many photos & videos can I store in Mylio Photos?
What types of photo and video files does Mylio Photos support?
Why can’t I see my photos on the Mylio Photos website?
Is Mylio Photos compatible with iCloud Photo Library?
Is Mylio Photos translated into my language?
How can I search for photos, videos, and documents in Mylio Photos?
How do I organize my photos and videos in Mylio Photos?
Can Mylio Photos help me free up disk space?
Can I organize my scanned photos in Mylio Photos?
What is the SafeShare feature in Mylio Photos?
Can I edit photos in Mylio Photos?
How does Mylio Photos handle metadata?
What are XMP files?
How do I share my photos & videos in Mylio Photos?
I just downloaded Mylio Photos. How do I start using it?
What educational resources are available for Mylio Photos?
Do you offer one-on-one Mylio Photos training?
Are there webinars available for Mylio Photos?
Does Mylio Photos have a manual?
How can I contact the Customer Support Team?
What happens to my photos if I lose a device or my hard drive fails?
Why is the price changing?
What is the price change?
When does the price change take effect?
Will my current subscription be affected?
I have paid for a subscription that is more than one year (multi-year, extension, etc.). When will I see a change in my price?
Can I extend my subscription at the current rate before the price increases?