Logiwa Webhooks V1 will be permanently retired on October 1. All active V1 webhook subscriptions must be migrated to the V2 platform before this date to avoid any disruption to operations.
Webhooks V2.0 has been live since April 2026. Many customers have already completed their transition and are benefiting from the improved reliability V2 provides.
Important: After October 1, any remaining V1 subscriptions will stop receiving events. No data will be lost, but endpoints will no longer receive webhook deliveries until the corresponding subscriptions are re-created on V2.
How to Migrate from V1 to V2
Moving existing subscriptions to the new platform is a straightforward two-step process:
1 — Unsubscribe from V1
Use the Unsubscribe Webhook endpoint to remove current V1 subscriptions. Refer to the V1 API documentation for the exact request format if needed.
2 — Subscribe on V2
Follow the V2 documentation at webhook.logiwa.com to create subscriptions on the new high-performance platform. The full event catalog, authentication setup (including HMAC), and endpoint configuration guide are all available there.
No payload changes required. Webhook payloads on V2 are 100% identical to V1 — existing data processing logic will continue to work without any modification. The only change is where subscriptions are registered and how events are delivered.
Using automated subscription management? Any automations set up in an OMS, ERP, or other third-party system to manage webhook subscriptions programmatically will also need to be updated to operate against the V2 endpoints. For any questions or assistance during the migration, our Support and CSM teams are ready to help.
⚠ Topics Expiring with V1
The following V1 webhook event topics do not have a corresponding equivalent in the V2 platform. These topics will expire on October 1 along with the V1 platform and will not be available for subscription going forward. If current integrations rely on any of these events, please contact your CSM to discuss alternatives.
wms/inventory/availablewms/location/createwms/location/updatewms/mobilecart/createwms/mobilecart/update