Cancel a Shipment Order
To cancel a shipment order, go to ‘Fulfillment Pipeline’ screen. Select the order you wish to cancel.
Next, select the ‘Cancel Order’ button or drag it and drop to 'Recently Cancelled' board:
If you cancel an order in the Fulfillment Pipeline, you will see the status change reflected in the Shipment Order screen as well.
The order is moved to ‘Recently Cancelled’:
The order is now cancelled in the shipment order screen:
When you cancel a shipment order you can't take your action back. You will see the total order(s) information on the dashboard adjust out the cancelled order and the amount:
Cancel operation can be performed only in the Fulfillment Pipeline screen. If you try to cancel a shipment order that is in ‘Shipped’ status, you’ll receive a warning message.