MyLogiwa created a new easy version of connection to your sales channels. Before reading the manual you can watch the demo or you just follow the steps:


Do you have a Shopify Store?

When you log into your MyLogiwa account for the first time, you will receive the following popup on the Dashboard:

If you do not want to connect your Shopify store at this moment, you can select ‘Remind me to set up next time I log in' which will then cause this pop-up to occur the next time you log into MyLogiwa.

If you have no Shopify store, you can select 'Not Now' option which will never ask for to connect a Shopify store. If you've chosen 'Not Now' before and want to connect your Shopify store now, let's move to another process document.

If you would like to connect your Shopify store when the pop-up appears, select ‘Get Started’. You will then be prompted to define your Shopify store name:

You can also select the below button if you close out of the pop-up accidentally:

Connect Shopify Store

Note, your Shopify Store Name is the beginning portion of your URL. For example, if your URL is "", your Store Name is ‘logiwa-dev’. For more information on finding your Shopify store name, click here.
When you type your store name we will complete the URL for you:

When you select ‘Complete Setup’ a new tab will automatically open, prompting you to log in to your Shopify account:

Type your Shopify username/email and select ‘Next’, then type your password and select ‘Log in’:

You will see the following message:

Choose your download options

When the connection is successfully completed, you will see the following screen summarizing the number of products and orders that downloaded from your store.

If your Shopify store has multiple locations, you can select the location from the drop down menu. It is critical to select the correct location in Shopify so that we download the correct products, orders, and most importantly, inventory levels. For more information regarding your store locations on Shopify, click here.

You can select the following options while completing your online store setup: 

  • Download Products: When you integrate with Shopify, we will initially import all products and inventory levels into our system. Moving forward, inventory levels will be managed and adjusted through our integration with Sync Inventory service for real time inventory updates.

  • Download Orders: Shipment orders from your Shopify store are automatically created.

  • Sync Inventory: The inventory levels in MyLogiwa will automatically update inventory levels in your Shopify store.

  • Send Shipment Info To My Store: Once the order is shipped from MyLogiwa, the shipment information is sent directly to your Shopify store.

Downloading products and inventory from Shopify into MyLogiwa is mandatory and will be automatically selected. We highly recommend you to read the detailed article of the options.

Complete the setup

When you select ‘Complete Integration’, you will see the following integration management screen:

At the bottom of the screen, you will see a progress report of the import: 

In the ‘Integration Status’ box, you will see a countdown which signifies when the next sync will occur. For the below example, we know that new orders will be downloaded in 15 minutes, and new products will be downloaded in 14 minutes:

You cannot manually sync the orders, inventory, products, or shipment information. You must wait until the next run. 

Additionally, on the Integration History Screen, you can view the integration history which will tell you import information, such as the status of the process or including number of errors:

Control the download details

In the ‘Integration History’ box, you can control all download details of each option. When you hover your mouse over the line, the 'Details' icon will appear, which you can select:

When you click on the 'Details' button, it will pull up a list of your successes, errors, and a message explaining the errors.

What's Next?

Now you've created a connection between your Shopify store and MyLogiwa. Your products, inventory and orders have downloaded. It is time to move board-view of your orders and manage your operation easily. Or you can control your download history.

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