Things to Remember

Before setting up the integration, please ensure that the base currency in MyLogiwa and that of your sales channel account are the same.

If this is the first store you are connecting to MyLogiwa, we highly recommend connecting the store with the most complete product catalog. 

If this an additional store we recommend you check and update your product SKU codes so your products can be linked in MyLogiwa. This will prevent any duplicate products being created. Find out more here.  

To learn how to find Seller ID and MWS Auth Token, move to this article.


We’ve re-imagined what an Inventory Management for Online Channels should be and it’s more than just inventory or orders. With a seamless app and a fresh look, your new friend is designed to help you.
Here are a few useful options to manage your sales channel by yourself.

  • Download Products: MyLogiwa automatically downloads new products from your Amazon Store to MyLogiwa.

  • Download Orders: MyLogiwa automatically downloads new shipment orders from your Amazon Store to MyLogiwa.

  • Sync Inventory: The inventory levels in MyLogiwa will automatically update inventory levels in your Amazon store.

  • Send Shipment Info to My Store: Once the order is shipped from MyLogiwa, we send the shipment information directly to Amazon.

Download Products & Inventory

Product and inventory is the inevitable pair of sales operations. Inventory tracking for products helps you avoid selling products that have run out of stock or let you know when you need to order or make more of your product.

In line with that purpose, when you decide to integrate with Amazon via MyLogiwa, we will download your products and inventory levels into our system. 

Download Products

MyLogiwa creates unique products depending on its SKU in the store. SKU is the code that identifies the product within your business.

  • While downloading products, we will search for an existing product that has the same SKU on Mylogiwa, and does not create a new product for it. If there is no matching SKU, MyLogiwa will create a new product. 

  • If your product has no SKU on it, we'll use the Title of the product as a SKU in MyLogiwa. If your product's Seller SKU and Name are both empty, MyLogiwa cannot create it and gives you a warning on the 'Integration History' part of the Analytics page. You can read how to control your download history.

  • When you change the following fields of the product on the store, it is reflected in MyLogiwa.

 Price: It is the sales price of the product
 Image: It is the image of the product on MyLogiwa.  
 Name: It is equal to Name and Description fields of the product on MyLogiwa

If you change any field of the product on MyLogiwa, these changes will not affect the product of the store.

  • When you delete a product or a variant on Amazon, we will not delete it on MyLogiwa.

Inventory download

MyLogiwa is an easy-to-use application to manage your inventory between your sales channels. When we get your inventory through your Amazon store there will be no update on it via integrations. If you adjust inventory levels through your Amazon store, the adjustment will not reflect to MyLogiwa. You can adjust your inventory by MyLogiwa, and MyLogiwa feeds your new inventory levels to Amazon.

  • Use channel inventory as the Base Inventory for MyLogiwa

If this is the first store you are connecting to MyLogiwa, we'll download your inventory directly to MyLogiwa. We highly recommend you not to close it to manage sales orders based on inventory. 

If this an additional store connection, this selection is pretty important. When you select this option, we will download inventory from Amazon, and update the inventory levels on MyLogiwa. The old inventory level on MyLogiwa will no longer exist, new stock quantities will be the same as Amazon.

Download Orders

MyLogiwa downloads every new sale order to help you to operate easily your shipment preparations such as gathering the products, packing them, printing a packing slip, and more. 

  • MyLogiwa downloads only 'Unshipped' and 'Partially Shipped' orders from Amazon. Cancelled orders do not download to MyLogiwa.

  • Orders with 'Pending' status are included while calculating the Available Inventory Quantity, but they can't be seen on the Shipment Order page.

  • After an order is downloaded to MyLogiwa, if it is cancelled on Amazon, MyLogiwa marks the order as Cancelled as well. When an order is marked as 'Cancelled' it is irreversible, you will not be able to take your actions back. 

If you decide to cancel or delete an order on MyLogiwa, we will not send this update to your store.

  • Besides a new order, changes made to an existing order will be reflected during order download. For example, when Shipping Address of order is changed, you will see the same changes on MyLogiwa. 

Sync Inventory

Inventory automatically adjusts itself if any new sales order has come, or any quantity changes happen to an inventory. All these re-arrangements occur on MyLogiwa. Because of that, MyLogiwa will update your Amazon inventory levels in real-time. Sync Inventory option works for that purpose.
Every inventory adjustment on MyLogiwa will reflect your Amazon store in real-time.

Send Shipment Info to My Store

When you ship an order on MyLogiwa, this option automatically updates the order on Amazon as 'Shipped'. If there is a tracking number on order, MyLogiwa will send it as well.

What's Next?

Couldn’t Find What You Were Looking For?

Write to our support team:
Or go to our Help Center and search more documents!

Did this answer your question?