You have successfully completed your integration setup. Your products and orders have been downloaded to MyLogiwa. Great!

It's time to track the status of integrations and check the history of them.

In the Integration Analytics screen you can see:

  • Status of integration

  • Status of working parameters

  • The download history and its details

  • Sync history and its details

To go to the Integration Analytics page, you must follow these steps:

Step 1. Go to Integration screen

Step 2. In the Integration section on the navigation, then click to the Analytics

Step 3. When you click on the Analytics page, the Integration Analytics screen will be opened.

Parts of the Analytics Screen

The Integration Analytics screen is divided into two main sections. Integration Status and Integration History. Further information is described below.

1. Integration Status

The Integration Status section is basically a summary of your working integration parameters.

  1. Channel: This column shows which channel do you have an active setup. When you delete one of your integration setups, it'll not be listed here.

  2. Setup Name: This column shows which store do you have on this setup.

  3. Method: This column represents the setup parameters such as Download Orders, Download Products, Sync Inventory, Send Shipment Info, etc... All setup options are listed here.

  4. Status: This column shows that if the setup option is active or not. If you see Active, this means that you've opened that parameter while you are doing channel setup, and it is working in a schedule. If you see Passive status, this means the parameter is not working.

  5. Next Run: In this column, you will see a countdown. It shows the next working time of the parameter. When the countdown goes to 00.00 this means that it's time to re-work the parameter.

We would like to remind you that you can activate or passivate a parameter on the Configuration screen of the setup.

2. Integration History

The Integration History table is a summary of past working parameters. In this table, you can see:

  • Which parameter has worked?

  • When it was worked?

  • What is the status of it?

  • How much data is successfully completed?

  • Is there any data that cause an error?

  • How much data is pushed (or pulled)?

  • What are the details?

  1. Channel: The channel of the working parameter.

  2. Setup Name: This column shows which store do you have on this setup.

  3. Method: The parameter name of the integration setup which has worked.

  4. Date: It is the date when the parameter has worked.

  5. Status: It shows how the pushing or pulling data process has gone. You can see the following statuses on the column:

  • Successful: The working process is completed successfully. The data has pulled or pushed without any error.

  • Partially Successful: Indicates that the process is completed but a few data turned errors. For example, while downloading data a few pulled data couldn't be downloaded because of an error.

  • No Data: It means that there is nothing new to download or sync.

  • Authorization Error: It means that your setup credentials are not valid anymore. Because of that, the integration is not working properly.

  • Failed: It means that no data has pulled (or pushed) because something went wrong and an error (or more error) occurred.

5. Success: The count of successfully synced data.

6. Error: The count of data that is not synced because of an error.

7. Total: The total number represents the count of all data which is new to sync. It should be equal to the sum of Success and Error count.

History Details

In the Integration History part, every row has its own detailed information.

If you want to see which data is synced or what is the error reason you can visit the Details.

To see the details, hover over your mouse on a line and click the "Details" button.

On the sidebar, you will see:

  • Synced data itself: It can de product SKU or order code.

  • If there is an error the message of it.

By tracking these details, you can fix the error reasons and ensure your data is syncing successfully.


Couldn’t Find What You Were Looking For?

Write to our support team: mysupport@logiwa.com
Or go to our Help Center and search for more documents!

Did this answer your question?