Automation applies to orders when one of the following occurs:
If the trigger is " Created"
When an order import via excel file into MyLogiwa
When an order is created manually
When an order is downloaded from a sales channel
2. Is the trigger is " Updated"
Please be careful when using this trigger because there can be too many variants that cause to update orders.
When a change happens in the order. The system may the cause of the change as well ( for ex: auto status change), or the SAVE button is used on the order.
When an order is updated manually by a user (any changed detail on the order)
When an order is updated based on the sales channel
When the shipment rate is got or a label is generated for the order
When the label is canceled
Please note: Automation rules are only applied to orders that are placed after the automation rule has been created, and are not applied retroactively to existing orders.
Next Articles
1.What is a Workflow ( automation rule)?
i. Triggers: Initiators of a flow
ii. Conditions: Criteria of a flow
iii. Actions: What will apply to orders
3. Workflow generating (Video)
4. When does automation apply to orders?
6. Email automation: Send email action is explained
7. Workflow examples
8. Create a rule with multiple conditions and multiple actions
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