MyMonero FAQ

A L
63 articles in this collection
Written by Admin and Livia

What can I buy with Monero?

A
Written by Admin
Updated over a week ago

Understanding Keys and Addresses

A
Written by Admin
Updated over a week ago

XMR went to the wrong address after I pasted the recipient address in

L
Written by Livia
Updated over a week ago

What makes Monero unique?

L
Written by Livia
Updated over a week ago

What are Encryption Keys?

L
Written by Livia
Updated over a week ago

My transaction does not reflect or was not received into another wallet

L
Written by Livia
Updated over a week ago

Error: An error occurred while submitting transaction: Error: Transaction rejected: invalid input

If you are receiving this error, please refer to this article
L
Written by Livia
Updated over a week ago

Error: abort(Error: net::ERR_NAME_NOT_RESOLVED) at Error at jsStackTrace (C:\Program Files\MyMonero\resources\app.asar\local_modules\mymonero_libapp_js\libapp_js\MyMoneroLibAppCpp_WASM.js:8:27616) at stackTrace (C:\Program

If you are receiving this error, please refer to this article
L
Written by Livia
Updated over a week ago

MyMonero Support

If you send us a query in your home language and you do not receive assistance, please refer to this article.
A
Written by Admin
Updated over a week ago

Privacy and Security

Helpful tips on how to protect your privacy and keep your MyMonero secure.
A
Written by Admin
Updated over a week ago

Getting Started with MyMonero/Creating a new Wallet

How do I create a new MyMonero Wallet?
A
Written by Admin
Updated over a week ago

Transferring XMR to your bank account

Can I transfer XMR into a bank account?
A
Written by Admin
Updated over a week ago

I am receiving an error that says my spendable balance is too low

A
Written by Admin
Updated over a week ago

I only have 12 words from my mnemonic seed

A
Written by Admin
Updated over a week ago

Is MyMonero private and secure?

A
Written by Admin
Updated over a week ago

Can I run the MyMonero app on my Android phone?

A
Written by Admin
Updated over a week ago

If I send my other crypto to my MyMonero wallet, will it convert to XMR?

A
Written by Admin
Updated over a week ago

How do I buy XMR for my MyMonero wallet?

A
Written by Admin
Updated over a week ago

Can I buy XMR using MyMonero?

A
Written by Admin
Updated over a week ago

Can I use MyMonero as an exchange?

A
Written by Admin
Updated over a week ago

Can I store crypto other than XMR on MyMonero?

A
Written by Admin
Updated over a week ago

Does MyMonero support coins that result from forks?

A
Written by Admin
Updated over a week ago

Can I send Bitcoin to my MyMonero Wallet?

A
Written by Admin
Updated over a week ago

My wallet says I do not have enough funds to complete my transaction

A
Written by Admin
Updated over a week ago

I am trying to sweep my wallet but I cannot withdraw all of my funds

A
Written by Admin
Updated over a week ago

Unable to send funds – balance not reflecting correctly

A
Written by Admin
Updated over a week ago

I have been sent funds but I have not received it, how do I check that it has sent correctly ?

A
Written by Admin
Updated over a week ago

What is a transaction private key?

A
Written by Admin
Updated over a week ago

I sent funds but the receiver did not receive it, how can I prove I have sent it?

A
Written by Admin
Updated over a week ago

I need to prove that I have sent a transaction

A
Written by Admin
Updated over a week ago

Where is my transaction private key?

A
Written by Admin
Updated over a week ago

I am trying to mine using MyMonero, how do I start?

A
Written by Admin
Updated over a week ago

Where do I go to Mine XMR using MyMonero

A
Written by Admin
Updated over a week ago

Can I mine XMR using MyMonero?

A
Written by Admin
Updated over a week ago

I have not used the web wallet since the website was updated, where is it now?

A
Written by Admin
Updated over a week ago

Does MyMonero have a web wallet?

A
Written by Admin
Updated over a week ago

I cannot find the web wallet anymore

A
Written by Admin
Updated over a week ago

How do I access the web wallet?

A
Written by Admin
Updated over a week ago

My account is scanning the blockchain

A
Written by Admin
Updated over a week ago

My account is catching up

A
Written by Admin
Updated over a week ago

Scanning blockchain on web wallet – blocks keep increasing

A
Written by Admin
Updated over a week ago

I would like to restore an old wallet I used to use

A
Written by Admin
Updated over a week ago

I am receiving a message that my wallet must be imported

A
Written by Admin
Updated over a week ago

I want to switch over to MyMonero and need my previous funds and transaction data

A
Written by Admin
Updated over a week ago

My wallet needs to be imported

A
Written by Admin
Updated over a week ago

I lost my mnemonic seed, can the MyMonero team send it to me?

A
Written by Admin
Updated over a week ago

How do I recover my mnemonic seed?

A
Written by Admin
Updated over a week ago

I have lost my mnemonic seed

A
Written by Admin
Updated over a week ago

Where can I deactivate my wallet?

A
Written by Admin
Updated over a week ago

How do I close my MyMonero account?

A
Written by Admin
Updated over a week ago

I do not want to use my MyMonero wallet any longer

A
Written by Admin
Updated over a week ago

How do I delete my wallet?

A
Written by Admin
Updated over a week ago

Why are there transactions in my history that I did not make?

A
Written by Admin
Updated over a week ago

My funds are missing and I did not send them

A
Written by Admin
Updated over a week ago

Transactions in my history were not made by me, my funds are missing

A
Written by Admin
Updated over a week ago

Why MyMonero does not use 2FA

A
Written by Admin
Updated over a week ago

Logging in to MyMonero and Keeping your Keys Safe

A
Written by Admin
Updated over a week ago

Creating a MyMonero Web Wallet

A
Written by Admin
Updated over a week ago

Transactions Take a While to Show up?

A
Written by Admin
Updated over a week ago

Unconfirmed Transactions on MyMonero?

A
Written by Admin
Updated over a week ago

Monero and Miner's fees

A
Written by Admin
Updated over a week ago

Community Support for Monero

A
Written by Admin
Updated over a week ago

Hardforks

What is a Hardfork. And different Monero forks.
A
Written by Admin
Updated over a week ago