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How to report a bug or error?

Written by Support team

Running into a bug or something not working as expected? Let us know and we'll help sort it out as quickly as possible.

  1. Contact us via live chat on my-passion.com — click the Help button in the bottom-right corner of the page — or write to us at support@passionapp.co.

  2. Provide the following details to help us resolve the issue as quickly as possible:

    • A brief description of the issue

    • The exact steps you take before it occurs

    • Any error messages or screenshots

    • A screen recording, if possible (or a video showing what's happening on your screen)

  3. Wait for our response — our team will look into it and reach out to you.


Need help?

If you still have questions, we're happy to help — reach out to us at support@passionapp.co and our support team will get back to you as soon as possible. We may follow у to request additional details, so keep an eye on your inbox.

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