If you've lost access to your subscription, switched devices, or your subscription shows as active in the App Store or Google Play but isn't reflected in the app, you can restore it manually.
Open the My Passion app
Make sure you're signed in to the same Apple ID or Google account that was used to purchase the subscription
Go to Profile → Settings
Tap Restore Subscriptions
This will sync your active subscription from the App Store or Google Play with your My Passion account.
Need help?
If you still have questions, we're happy to help — reach out to us at support@passionapp.co and our support team will get back to you as soon as possible. We may follow up to request additional details, so keep an eye on your inbox.