If you subscribed through our website (my-passion.com) rather than through the App Store or Google Play, your subscription isn't managed by your phone's app store — even if you're using your phone to cancel it.
To cancel, follow these steps:
Go to my-passion.com/profile in your mobile browser
Log in with the email address used to purchase the subscription
In the Subscriptions section, tap Unsubscribe
When the confirmation pop-up appears, tap Unsubscribe again to confirm
⚠️ Canceling through your phone's App Store or Google Play settings will not cancel a web subscription, since it was never purchased through them.
Need help?
If you still have questions, we're happy to help — reach out to us at support@passionapp.co and our support team will get back to you as soon as possible. We may follow up to request additional details, so keep an eye on your inbox.