If you've noticed your coins decreasing, there are a couple of possible reasons:
Auto Unlock is enabled
If Auto Unlock is turned on, coins are spent automatically to unlock the next chapter as you read, without asking for confirmation each time.
👉 Learn how to turn off Auto Unlock here.
You were using a guest account
If you were reading as a guest and didn't sign up, your coins may be lost permanently after an update or reinstalling the app. To avoid this in the future, make sure to always sign up or log in before reading.
👉 Learn more about saving your progress here.
You're not logged in to your account
If you got logged out, your coin balance won't be visible. Simply log back in and your coins will reappear.
Need help?
If you still have questions, we're happy to help — reach out to us at support@passionapp.co and our support team will get back to you as soon as possible. We may follow up to request additional details, so keep an eye on your inbox.
