If you’ve made a payment but didn’t receive the service, follow these simple steps to help us resolve the issue quickly:
Steps to Take:
Email Support: Contact us at support@passionapp.co. 📧
Provide Payment Details: Include the email address used for the purchase or the first 6 and last 4 digits of the card you used. 💳
Describe the Purchase: Let us know what you purchased and include any relevant details.
Attach Proof: If possible, add screenshots of the payment confirmation or other related information.
What to Expect:
Our team will review your request and get back to you as soon as possible. We’re here to ensure you receive the service you paid for.
Thank you for your patience and understanding! If you have additional questions or need further help, don’t hesitate to reach out. 📚