Skip to main content

Why Are My Coins Disappearing?

Support team avatar
Written by Support team
Updated over 6 months ago

If you’ve noticed your coins disappearing, here are a few common reasons and tips to manage your balance effectively:


1. Possible Reasons for Missing Coins

  • Logged into a Different Account: If you switch accounts, you’ll see the coin balance for that account instead of your own.

  • Logged Out of Your Account: Logging out resets the displayed coin balance until you log back in.

  • Changing Local Time on Your Device: We recommend avoiding changes to your device’s local time, as it may affect coin tracking.


2. Check Your Auto Unlock Setting

The Auto Unlock feature automatically spends coins to unlock the next chapter. While convenient, it can sometimes lead to unexpected spending. Here’s how to manage it:

  • Turn Off Auto Unlock: Take control by manually unlocking chapters with coins or waiting for the free timer.

  • Chapter Unlock Confirmation: By disabling Auto Unlock, you’ll need to confirm each chapter unlock. This helps you stay on top of your spending.


Still Need Help?

If you’re unsure about any charges or have questions, feel free to contact our support team. We’re here to help and ensure you enjoy your reading experience without worry!

Did this answer your question?