We strive to make your reading experience as smooth as possible by offering books in different languages. However, translation issues can sometimes occur. Here’s how we handle them and what you can do:
Common Problems:
Inaccurate Translations: Sometimes translations may not fully reflect the original text, which can cause confusion.
Mixed Languages: Occasionally, parts of a book might include sections in different languages, making it difficult to read.
How to Report an Issue:
We are always working to improve translation quality. If you notice an error or an unfinished translation, please let us know:
Take a Screenshot: Capture an image of the problematic text.
Send it to us: Send a screenshot, book title, localisation language and a brief description of the problem to support@passionapp.co.
As a thank-you for helping us improve, we’ll credit your account with 200 coins for each verified localization issue. We’re committed to fixing these problems quickly so you can enjoy your reading.
We’re Here to Help:
Thank you for your patience and support! If you have any questions or need further assistance, our support team is always ready to assist you.