There might be an error with your billing information on record. If you are receiving multiple failed payment notices, please re-enter your billing information or change your payment method to another credit or debit card in MyAccount.

To change/update your payment method for credit/debit cards, login to MyAccount.

Under the section “Payment Information”, you can click on the "Edit" button to enter your new card payment details here.

Description: The image above displays the page on MyAccount > Payment Information.

If you wish to update your payment method to GIRO, please download our GIRO application form here and submit the physical copy to us.

Do allow 4 to 6 weeks for the mailing and bank processing of paper GIRO applications.

Details on supported payment options (credit, debit and GIRO) can be found here!