To help protect our customers from international scam calls, MyRepublic now offers an option to block or unblock incoming international calls for Broadband Fixed Line users. This feature is especially helpful if you don’t expect calls from international numbers.
How to Set Up Blocking for International Calls
When Signing Up for a New Home Voice Plan:
During the signup process, you'll be asked to Select Your Home Voice Plan.
Choose from one of the following options:
I do not need a Home Voice Plan: No options for blocking international calls will appear.
Standard Pack, Starter Pack, or Premium Pack: A checkbox labeled Block All International Calls will be available once Home Voice Plan is selected.
Tick the checkbox to enable blocking. The block will be activated once your Voice Service is set up.
Via the MyRepublic Mobile App:
1. Check the Current Status of Your Fixed Line:
Open the MyRepublic Mobile App.
Select your Broadband account (if it’s not already displayed).
Go to the Account section at the bottom of the app.
Tap Block International Calls.
If you have a fixed line, you’ll see the option to toggle international call blocking ON or OFF, along with your current status.
If you don’t have a fixed line, the app will display: "You do not have an active Voice service on this account."
2. To Block International Incoming Calls:
Go to Account > Block International Calls.
Toggle the switch to ON to block international calls.
You’ll receive an email confirmation once the block is applied.
3. To Unblock International Incoming Calls:
Go to Account > Block International Calls.
Toggle the switch to OFF to unblock international calls.
You’ll receive an email confirmation once the block is removed.
Need Help?
If you have any questions or need assistance, please contact our support team. We're here to help!