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All CollectionsBroadband & Voice Support10Gbps Broadband Application, Installation & Relocation
I am an existing Fibre Broadband customer with 1Gbps/2Gbps Fibre Broadband. Can I recontract or upgrade to HyperSpeed 10gbs ?
I am an existing Fibre Broadband customer with 1Gbps/2Gbps Fibre Broadband. Can I recontract or upgrade to HyperSpeed 10gbs ?
Updated over 6 months ago

To upgrade from your current 1Gbps or 2Gbps Fibre Broadband plan to our HyperSpeed 10Gbps, follow these steps:

  1. Check Recontract Eligibility: Log into your MyRepublic Broadband MyAccount.

  2. Initiate Upgrade: Select the 'speed boost to 10Gbps' option to start the upgrade process.

Installation and Transition:

  • Once HyperSpeed 10Gbps is installed, your existing plan will automatically terminate to ensure a smooth transition.

  • If you are using a device provided by us, you may need to return it. We will give you detailed instructions on how to do this.

  • During the installation appointment, our team will collect the Optical Network Terminal (ONT) and any accessories provided.

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