If you're considering a move and wish to submit a relocation request while also recontracting, here's some crucial information for you.
Currently, we can't simultaneously process a relocation request and a recontracting request. These two processes address different aspects of our services, requiring separate handling to ensure accurate and efficient resolution of all your needs.
💡 Tip: If you're planning to relocate, we recommend submitting your relocation request first before proceeding with the recontracting process for your broadband plan.
Once we've successfully completed your relocation, you can then move forward with recontracting to enjoy the benefits of our broadband plan at your new location.
This approach ensures a seamless transition for your services and allows you to experience the lightning-fast speeds of our 3Gbps & 10Gbps plan in your new home. 🏡🚀