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Google Nest Wifi Warranty & Technical Specifications
Updated over 8 months ago

Warranty Duration

1-year warranty from point of registration / sign-up / purchase.

Google Nest Wifi Service Centre

  • Address: 19 Kallang Ave #07-153 Singapore 339410

  • Hotline: +65 97852853

  • Operating hours:

    • 9am to 5pm (Avoid 12-2pm)

    • Daily except Saturday, Sunday & Public Holidays

Note: Remember to bring your proof of purchase (service agreement form/ MR invoice for purchase via MyAccount) for a 1-1 exchange.

Important Reminder: The subscriber must be present during the installation of the Google Nest Wifi for admin access and control on the app.

The absence of the subscriber for the router installation will result to a re-visit for the configuration of the Google Nest Wifi with an applicable fee.

Router Specifications

Wifi router (Parent)

Wifi point (Child)

Whole-home coverage [1]

• Up to 2200 square feet per a
router

Up to 1600 square feet per point

Expandable 802.11s mesh Wi-Fi
• Scalable and flexible system – add additional router and points to fit homes of any size
• Supports both star and daisy chain configurations

Automatic Wi-Fi optimization

• Automatic 802.11.k/v client roaming
• Proactive band steering – directs your devices to channels with the best performance
• Self-healing network
• Transmit beamforming

Smart home connectivity

• IEEE 802.15.4 Thread (2.4 GHz)
• Bluetooth Low Energy (BLE)

Performance [2]

• Router and point can each handle up to 100 connected devices
• Multiple simultaneous 4K video streams

Security built in

• WPA3 encryption
• Automatic security updates
• Trusted Platform Module

• WPA3 encryption
• Automatic security updates

Wi-Fi standard

AC2200 MU-MIMO Wi-Fi
• 4x4 (5 GHz)
• 2x2 (2.4 GHz)

AC1200 MU-MIMO Wi-Fi
• 2x2 (2.4 GHz/5 GHz)

Simultaneous dual-band (2.4 GHz/5 GHz) Wi-Fi supporting IEEE 802.11a/b/g/n/ac

Speaker & microphones

N/A

• 360-degree sound with 40 mm driver
• Bluetooth 5.0
• Far-field microphones for the Google Assistant

Sensors

N/A

• Capacitive touch controls

Processor

• Quad-core 64-bit ARM CPU 1.4 GHz
• High-performance ML hardware engine

Memory

• 1 GB RAM
• 4 GB Flash

• 768 MB RAM
• 512 MB Flash

Ports &
connectors

• Dual Gigabit Ethernet ports
• Barrel jack power

• Barrel jack power

Power

• 15 W power adapter

Color

Snow

• Snow (SG will only carry Snow)
• Mist
• Sand

Dimensions & weight

• Diameter: 110 mm
• Height: 90.4 mm
• Weight: 380 g

• Diameter: 102.2 mm
• Height: 87.2 mm
• Weight: 350 g

Sustainable materials

• External enclosure made from 45% post-consumer recycled plastic

External enclosure made from 40% post-consumer recycled plastic

Compatibility

Nest Wifi router and points are also compatible with previous generation Google Wifi devices

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