Skip to main content
What can I use MyAccount (fibre) for?
Updated over 8 months ago

We believe that customers should be empowered to take control of their account with us. Here's a simple, go-to list of all the features that MyAccount for fibre customer enables you to do so.

1. View and edit your personal information, such as:

  • Contact information (e.g. Mobile number)

  • MyAccount password

Description: The image above displays the landing page for Broadband MyAccount upon customer sign in.

2. View and edit your billing information, such as your:

  • Billing and invoice history

  • Payment method to a new credit/debit card

Description: The image above displays the "Payment Information" page for Broadband MyAccount.

3. View, sign up for or discontinue your value-added services, such as:

  • Static IP

  • Internet Security services

  • Dual fibre add-on

4. View, apply for or cancel your Home Voice services, such as:

  • A new Home Voice number

  • Home Voice Value-Added Services e.g. Voice Mail, Call Forwarding

  • Usage and invoice history

5. View and edit your account notification setting, such as:

  • Update your marketing communication preference

Did this answer your question?