What can I use MyAccount (mobile) for?
We believe that customers should be empowered to take control of their account with us. Here's a simple, go-to list of all the features that MyAccount for mobile customer enables you to do so.
1. Manage your plan
View your current usages
View your current plan & subscribed services
Change plan
Manage/ customize your add-ons/ boosters
Subscribe to our content services such as TVB Anywhere Premium etc
2. Manage your Bills
View your past & current e-bills
View your outstanding amount
View your bill cycle
3. Manage my Orders
Check order status
Check delivery date/ time
Check delivery tracking ID
4. Payment Settings
View & Edit your credit/ debit card info
5. Manage Roaming
Turn on/ off roaming settings
Manage data roaming add-ons/ boosters
6. Personal Information
View your personal details such as full name, date of birth, registered email address and contact number
7. Account Settings
Change your login password
Update your marketing communication preference
8. Contact Us
General contact, customer support hotline and customer service email address