If we've tried to reach you multiple times but haven't had any luck, and your bill payment is overdue, we may have to suspend your fibre service as a last resort 🚫🌐.

To get your service back 🔄, you'll need to make the full overdue payment right away 💳. Also, for consumer accounts, a reactivation fee of $49.05 will be charged for each reactivation. Once your payment is confirmed, we'll get your service up and running again 🚀.

For details on different ways to make a payment, you can click here.

Also, keep in mind that with the GST rate increasing from 8% to 9% starting 1 January 2024, the prices mentioned may be slightly adjusted 💲.