If you decide to cancel your order before the scheduled service installation, please be aware that certain charges may apply.
It's important to take note of these charges to ensure transparency in the cancellation process.
If you have any concerns or questions about the cancellation fees, feel free to reach out to our customer support for clarification. We want to make sure you have all the information you need regarding the cancellation process. 🚫💼🤝
At the Point of cancellation you have... | Total Cost of Cancellation |
Not made an installation appointment yet | $49.05 for MyRepublic administrative and order processing |
Made an appointment with MyRepublic to install the service | $61.04 + $182.03 if service address is a high-rise building |
Made an appointment with MyRepublic to install the service and also made an appointment with NetLink Trust (NLT) for work related to your fibre Termination Point (TP) | $61.04 + $182.03 if service address is a high-rise building |
Service successfully installed | $49.05 if you signed up on the "No Contract" offer and you cancel within the first 3 months. |