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Mobile Support (4G & 5G)
Mobile Support (4G & 5G)
Everything you need to know about our Mobile Services
106 articles
I am prompted to perform an additional Face Verification using Singpass during my order sign-up and/or SIM activation. Why is this needed?
Does MyRepublic support a Multi SIM card?
Can I choose my preferred mobile number when I am getting a new mobile service?
Mobile Service Excess Charges
What type of SIM card will I be getting?
Is MyRepublic's SIM card NFC enabled?
Where can I enjoy MyRepublic 's 5G service?
How to install my eSIM on a new device
eSIM Compatible Device List
Activate your eSIM
Mobile Service One-Time Charge
I have a phone that supports eSIM and Physical SIM. Can I use both eSIM and Physical SIM concurrently?
Activate your MyRepublic SIM Card
Where can I sign up for MyRepublic mobile services?
How can I sign up a new mobile service with MyRepublic? What are the requirements?
How many mobile lines can I subscribe to?
I have been asked to place a guarantee deposit in order to subscribe to MyRepublic Mobile Service. Why is it so?
Activate your MyRepublic SIM Card (via MyRepublic Official Stores)
How do I request number porting during sign-up?
I am an existing MyRepublic subscriber, can I port-in my number from another telco?
If I select port-in upon check-out, can I still use my SIM from my old telco with my old number until port-in is completed?
What charges do I incur when I request a port-in?
I received an SMS saying my mobile number port is rejected, what should I do?
What happen to my previous mobile service after the porting is successful?
When can I start using MyRepublic SIM card if I have requested number porting during sign-up?
Your checklist before porting your mobile number to MyRepublic
Mobile Roaming and Data Booster Add-Ons
IDD Calls to Country Codes +2xx - To use MyRepublic IDD1550
Mobile Roaming, IDD and International SMS Services
MyRepublic Supported Roaming Partners
I can't call, SMS or use any data overseas, can you help me?
I am not able to hook on to any roaming network on my mobile, what should I do?
How do I activate Roaming?
When will my travel booster plans be automatically renewed?
Which Travel Booster should I get for my upcoming trip overseas?
Roaming FAQs
What happens if I exceed my plan’s bundled data?
How do I check if I have subscribed to any Travel Boosters?
MyRepublic Everywhere FAQs
How to rent a MyRepublic Pocket Wifi for your next trip!
How to purchase and install the MyRepublic Everywhere Travel eSIM for your next trip!
How to conserve Mobile Data?
Mobile Troubleshooting: SIM Error and No Mobile Network
Mobile 4G Network Speed
Troubleshooting for 4G connectivity on Mobile (Android & iOS)
Mobile Troubleshooting: Not able to use a specific service (call/ SMS/ data)
Mobile Troubleshooting: No Network Coverage
What is Unlimited data at managed speeds thereafter? Why am I experiencing slower data speed after I have fully utilised my data allowance?
MyRepublic Mobile Network Performance
Why do I get little or no coverage in some areas?
Why am I getting slow internet speed on my mobile?
How do check & set SMSC number on my mobile?
I can't receive any SMS/ OTP, what should I do?
Can I use personal hotspot/tethering function on MyRepublic network?
Mobile Troubleshooting: Local/ Roaming Data
Mobile Troubleshooting: Local/ Roaming Calls
Mobile Troubleshooting: Local/ Roaming SMS
Mobile Troubleshooting: Which service is affected?
Mobile Troubleshooting: Network Configuration (Roaming)
Mobile Troubleshooting: Network Configuration (Local - Singapore)
Mobile Troubleshooting: Your Phone Settings