Group 65
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FAQ
FAQ
Here are some answers to our most frequently asked questions.
14 articles in this collection
Written by
Rob Gray
I forgot my password. How can I retrieve it?
Written by
Rob Gray
Updated over a week ago
Who should I contact if I have questions about my child's account balance?
Written by
Rob Gray
Updated over a week ago
Who actually maintains my students' account?
Written by
Rob Gray
Updated over a week ago
What is the difference between ala carte and meal plan?
Written by
Rob Gray
Updated over a week ago
Why am I being told that I'm using an 'iframe' and the login is disabled?
Written by
Rob Gray
Updated over a week ago
Who should I contact if I have questions about a recent payment or purchase?
Written by
Rob Gray
Updated over a week ago
How do I get a Student ID number?
Written by
Rob Gray
Updated over a week ago
What happens to the money in my child’s account at the end of the school year?
This is a frequent question. Here is what happens with your student's balance at the end of the school year.
Written by
Rob Gray
Updated over a week ago
How do I close my parent account?
We will be sad to see you go. Here is how to deactivate your parent account.
Written by
Rob Gray
Updated over a week ago
Is there a fee to make a deposit?
Fees associated with using our service.
Written by
Rob Gray
Updated over a week ago
How do I add additional students after the initial set up of my account?
Adding another student to your account? Follow these instructions.
Written by
Rob Gray
Updated over a week ago
How do I find out what my child has been purchasing?
When you want to know what your student has been eating.
Written by
Rob Gray
Updated over a week ago
Can I make payments to multiple children's accounts with one payment?
Written by
Rob Gray
Updated over a week ago
How do I get a refund?
You have made an errant deposit or you have a student who has graduated and your want your money back.
Written by
Rob Gray
Updated over a week ago