At Mystic POD, we aim to provide the best possible experience for our users. However, if you decide to delete your account, we’ve made the process simple and straightforward.
Steps to Delete Your Account
Log in to Your MysticPOD Account:
Visit Mystic POD and log in using your account credentials.
Navigate to Account Settings:
Click on your profile icon in the bottom-left corner of the dashboard and select Account.
Locate the Delete Account Option:
Click on Delete My Account button.
Confirm Your Deletion Request: A confirmation prompt will appear explaining the implications of account deletion. Click 'Delete My Account' to proceed.
Deleting Account under subscription:
If you have an active subscription, you’ll need to cancel it before deleting your account to ensure our system processes the cancellation and prevents any further charges.
Here’s how to proceed:
When you click the Delete Account button, the system will prompt you to cancel your subscription first.
Select the Cancel Subscription button, which will redirect you to the Billing tab.
In the Billing tab, click on the Cancel Subscription button to finalize the cancellation.
Once your subscription is successfully canceled, return to the Account Settings page to continue with the account deletion process.
This ensures a smooth cancellation and deletion process without any additional charges.
Important Notes Before Deleting:
Irreversible Action: Once your account is deleted, all your data, including liked templates, creations, and saved preferences, will be permanently erased.
Subscriptions: If you have an active subscription, cancel it first to avoid being charged further.
Customer Support: If you need assistance or have questions about deleting your account, feel free to contact our support team in the Support & FAQs tab in the Profile icon on the bottom-left corner of the page.