If your pupil's name is crossed out in your Bookings page, it usually means the teacher has marked the pupil as absent because they haven't been able to reschedule the lesson.
Should I still attend my lesson?
Unless you've received an email from MyTutor telling you not to attend, you should still join the lesson to be eligible for payment.
What if I've received an email telling me not to attend?
If you've received an email from MyTutor confirming that you don't need to attend the lesson, you don't need to join and you'll still be paid for your time.
What if I haven't received an email?
If you haven't received an email from MyTutor, you should still attend the lesson. If your pupil doesn't join within the first 30 minutes, you can leave the lesson and you'll be paid for 30 minutes of your time, in line with our attendance policy.
You may also receive an in-lesson cover opportunity and have the chance to earn an extra £10.
Why do I still need to attend?
Sometimes teachers mark pupils as absent in advance, but the pupil may still attend. If you're teaching a 3:1 lesson, the other pupils may also still join.
When a school confirms that the pupil definitely won't attend, we'll email you to let you know so you don't need to attend the lesson.
You can find more helpful information in the article below: