Check if you don't have a problem connecting to the internet with your smartphone. If you are still experiencing difficulties, check if a blue light is flashing on the Naki Station; if it doesn’t, please inform a local representative: the Naki Power station may simply be turned off or unplugged, or may need to be restarted. If you are still experiencing difficulties, please contact us.
What if my return is not confirmed in the Naki app?
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Written by Customer Support
Updated over 2 years ago