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How do I trace my order?
How do I trace my order?
Hannah avatar
Written by Hannah
Updated over 2 years ago

Once your order leaves our plantation, it becomes the responsibility of the shipment company to manage its delivery. Depending on the destination country we collaborate with shipment companies that have demonstrated a high-quality service.

When your package has reached the distribution center of the transport company, you will receive an email with the tracking number of your order. With this number you can check the status of your shipment in realy time.

DHL: Germany, Austria, United Kingdom, Poland, Hungary, Switzerland, Slovakia, Slovenia, Czech Republic, The Netherlands, Denmark and Belgium

UPS: Spain, Portugal, Italy, Sweden, Finland, Ireland and Luxembourg

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