We generally advise against using a shared account because:
It is difficult to block the login of one staff member when they leave the business.
For booking-related actions, the system cannot audit which staff member did it.
Staff can see the same conversations with the Support Team.
We recommend giving each staff member their own login with the appropriate admin restrictions - see this article for an explanation.
A shared account may be used on a shared shop iPad/tablet, but ensure that it has the appropriate admin restrictions to prevent staff from seeing information they should not be allowed to, and do not share the password.
If you have any questions at all about admin logins, please feel free to reach out to us on support@nearcut.com / support@bookinbeautiful.com or via the Chat button in your menu!