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How to set up commission for staff members
How to set up commission for staff members

Automatically keep track of commission earned by staff members for appointments and product sales.

Alan Wong avatar
Written by Alan Wong
Updated over 3 weeks ago


Setting up commission

Within Settings > My Business, edit the staff member's record to set their commission percentages for appointments and product sales (if enabled):

Upon saving, it will be indicated against their record:

Adding commission to product sales

If a product is sold on its own (i.e. without an appointment) and you want to record commission against a staff member, tap [Edit] on the sale record:

Followed by [Record commission] to select the staff member:

How commission is recorded

Once a staff member's commission is set up, within Reports > Commission, you can view the calculated totals for bookings/products/both based on the configured percentages - example with 50% commission:

Note that the system does not auto-allocate commission amounts to the staff's bank account. If online or in-store card payments are enabled, the paid amounts go in full to the staff's designated merchant account as configured within Settings > Online Payments > [Settings]:

The shop manager should use the Commission report to determine how much to manually allocate (e.g. via bank transfer), and operate this on their own schedule (e.g. weekly, monthly).

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